Privacy Policy

Australian Institute of Compliance Professionals (AICP) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy outlines how we collect, use, disclose, and store your personal information when you interact with us online, via email, or through other communication channels.

1. What Personal Information We Collect

The types of personal information we may collect include:

• Your full name

• Contact details (email, phone number, address)

• Employment information (e.g. role, organisation)

• Information submitted via enrolment forms, contact forms, or surveys

• Records of your interactions with us (e.g. emails, course participation)

• Payment or billing information (if applicable)

• Website usage data through cookies or analytics tools

2. How We Collect Personal Information

We collect your information in several ways, including:

• When you visit or use our website at www.aicp.edu.au

• When you enrol in a course or program

• When you submit a form, download resources, or sign up to a mailing list

• When you contact us by email, phone, or through social media

• Through third-party systems we use for marketing, analytics, or enrolment management

3. Why We Collect Your Information

We collect your information to:

• Process your course enrolments and deliver educational services

• Communicate with you about our courses, updates, and opportunities

• Improve our website, services, and user experience

• Comply with regulatory and reporting requirements

• Send marketing communications, where consent has been provided

4. Disclosure of Personal Information

We will not sell your personal information. We may disclose your information to:

• Our staff and service providers (e.g. trainers, IT, marketing, and payment processors)

• Government agencies, regulators, or training authorities where legally required

• Third-party platforms we use for course delivery, CRM, or email marketing (e.g. Thinkific, Mailchimp, Hostinger, etc.)

All third parties we work with are required to protect your information in line with Australian privacy laws.

5. Storage and Security

We store your data securely using cloud-based platforms with appropriate data protection measures in place. We take reasonable steps to:

• Protect your information from misuse, interference, loss, and unauthorised access

• Restrict access to personal information to authorised personnel only

• Regularly review data storage and protection procedures

6. Access and Correction

You have the right to access and correct your personal information. To request access, update details, or raise a concern, contact us at:

info@aicp.edu.au

We may require verification of your identity before processing such requests.

7. Cookies and Website Analytics

Our website uses cookies and analytics tools to track usage and improve functionality. You can adjust your browser settings to refuse cookies or notify you when they’re being used. Website usage data does not personally identify you unless you provide that information through forms or enquiries.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. We recommend you read their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date at the top. We encourage you to check this page periodically to stay informed.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Australian Institute of Compliance Professionals (AICP)
info@aicp.edu.au
www.aicp.edu.au